Warranty and returns

Warranty cover

Every product we sell carries the manufacturer warranty that applies to it. The length of cover depends on the brand and product and is confirmed on your invoice. We handle the claim with the manufacturer on your behalf.

What is not covered

Damage from power surges, lightning, water, wrong installation, physical impact or opening the device. Cable that has been cut to length, and consumable items, are not covered once installed.

How to claim

Returns

Unused items in their original sealed packaging can be returned within 7 days of delivery for an exchange or credit, with proof of purchase. Cable sold by length, special orders and opened software or storage devices cannot be returned unless faulty.

Wrong or damaged delivery

Check your order when it arrives. If anything is missing, wrong or damaged, tell us within 48 hours through a support ticket or WhatsApp, with photos, and we will put it right.

Last updated October 2026.